Shipping policy
Order Processing
-
All orders are processed within 1–3 business days after payment is confirmed.
-
Orders are not shipped or delivered on weekends or holidays.
-
During high-volume periods, processing times may be slightly delayed.
(United States & Canada)
Estimated delivery times:
-
United States: 7–14 business days
-
Canada: 3–6 business days
International Shipping
For customers outside the U.S. and Canada, shipping rates are calculated at checkout based on destination and package weight.
Estimated delivery times:
-
International: 7–21 business days
Delivery times may vary depending on location and carrier.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number.
Please allow up to 24 hours for tracking to update.
Customs, Duties & Taxes
International orders (outside the U.S. and Canada) may be subject to customs fees, import taxes, or duties.
These charges are the customer’s responsibility.
Lost, Damaged, or Stolen Packages
We are not responsible for lost, stolen, or damaged packages once they have been handed to the carrier.
If an issue occurs, contact the carrier directly and then notify us so we can help.
Incorrect Addresses
Please double-check your shipping address.
We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: [boyalone.aja@gmail.com]